Privacy Policy

1. Introduction

Welcome to Mystikara ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

2. Information We Collect

Information You Provide

• Account information (name, email address)
• Profile preferences and settings
• Questions or intentions you enter for readings
• Messages you send to our support team

Information Collected Automatically

• Device information (device type, operating system)
• Usage data (features accessed, reading history)
• Log data (IP address, browser type, access times)
• Analytics data to improve our Service

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Generate personalized tarot readings
• Save your reading history to your personal journal
• Respond to your inquiries and support requests
• Send important updates about the Service
• Analyze usage patterns to enhance user experience
• Protect against fraud and unauthorized access

4. Data Storage and Security

We implement industry-standard security measures to protect your personal information. Your data is encrypted both in transit and at rest. While no method of electronic storage is 100% secure, we strive to use commercially acceptable means to protect your information.

5. Third-Party Services

We may use third-party services for analytics, payment processing, and AI-powered features. These third parties have access only to the information needed to perform their functions and are obligated to maintain the confidentiality of your data. We do not sell your personal information to third parties.

6. Your Rights and Choices

You have the right to:

• Access and review the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Export your reading history

7. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information promptly.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Service. You may delete your account and associated data at any time through the app settings. We may retain certain information as required by law or for legitimate business purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app or on our website and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@mystikara.com.